Privacy Policy
Last updated: July 29, 2026
Cloud Wind Tri Arrows Logistics ("Company", "we", "us") respects your privacy. This Privacy Policy explains what information we collect through cloudwindtriarrows.com (the "Site"), how we use it, and the choices you have.
1. Information We Collect
When you submit our contact form, we collect the information you provide, which may include your name, email address, phone number, the service you're enquiring about, and the details of your message. We do not require you to create an account to use the Site.
2. How We Use Your Information
- To respond to quote requests and general enquiries
- To prepare shipment documentation if you proceed with a booking
- To improve our Site and Services
- To comply with legal or regulatory obligations related to freight and customs
3. How We Share Information
We do not sell your personal information. We may share it with carriers, customs brokers, or other logistics partners strictly as needed to fulfill a shipment you've booked, and with service providers who help us operate the Site (such as email delivery).
4. Cookies
The Site may use minimal, essential cookies to support basic functionality. We do not currently use third-party advertising or tracking cookies.
5. Data Retention
We retain contact form submissions and shipment-related records for as long as needed to respond to your enquiry, fulfill a booking, or meet legal and regulatory record-keeping requirements for freight documentation.
6. Data Security
We take reasonable technical and organizational measures to protect your information. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
7. Your Choices
You may contact us at any time to ask what information we hold about you, request a correction, or ask us to delete information that we are not otherwise required to retain for legal or operational reasons.
8. Children's Privacy
The Site is intended for business use and is not directed at children. We do not knowingly collect information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page will reflect the most recent revision.
10. Contact Us
For questions about this Privacy Policy or your information, contact us at dispatch@cloudwindtriarrows.com or through our contact page.